Simple, Clear
Referral Process

Helping individuals access safe, suitable and
well-managed accommodation pathways.

We work with local authorities, NHS teams, support providers and organisations to ensure individuals with complex needs receive the right accommodation and support.

Our Referral Process

Referral Submitted

Complete our secure referral
form or contact our team
to discuss needs.

Assessment & Review

We assess the individual's
needs and accommodation
requirements.

Suitable Match

We identify suitable
accommodation options
from our network.

Placement Coordination

We work with support
providers to plan and
coordinate the move.

Move-In & Support

The individual moves in
and support continues
through the pathway.

Clear separation of housing and support ensures compliance, quality and positive outcomes for individuals.

Who Can Refer?

Local Authorities

Supporting housing
placements for individuals
with complex needs.

NHS & Social Care

Health and social care
teams supporting
discharge and pathways.

Supported Living
Providers

Working in partnership
to deliver care and
support separately.

Charities & Third
Sector Organisations

Helping individuals access
suitable accommodation
pathways.

Self-Referrals
(Where Appropriate)

Supporting individuals
seeking accommodation
pathways.

Other Professionals

Housing officers, case
managers and professionals
can make referrals.

What We Need

To assess the referral effectively, please provide as much information as possible:

Individual details and contact
information

Support needs and risk factors

Accommodation history
(if relevant)

Current living situation

Desired location or area
preferences

Support provider (if already
identified)

Any safeguarding
considerations

Funding or payment
arrangements

Other relevant information

Secure Referral

All referrals are handled
securely and in line with
data protection
legislation.

How to Make a Referral

Online Referral Form

Complete our secure online
referral form.

Email Us

Send referral information
to our team.

Call Our Team

Speak to our referrals team
for advice and support.

Need Help?

Our team is here to help you find the right accommodation pathway.

Important Note

Bridgeway Specialist Housing manages accommodation only. Care and support is provided separately by CQC registered support providers.
We do not provide regulated care or support directly.

Working Together for Better Outcomes

We work closely with our partners across the housing, health
and social care sectors to ensure individuals receive safe,
suitable accommodation and ongoing support.